Terms & Conditions

By placing an order on this site, you are agreeing to our terms and conditions, as set forth below and incorporated by reference.

Age Requirements

Due to the Children’s Online Privacy Protection Act, all customers must be 13 years or older. By placing an order for this site, you are representing to us that you are of legal age. We rely on this representation when filling orders. We make no special exceptions for unauthorized orders placed by your child; you will need to follow the standard cancellation or return processes for a return.

All of our doll wigs and doll repair products are intended to be used by adults with two strong hands. Under no circumstances should children use our supplies, repair kits, or apply our wigs. Many of these items have small parts or plastic bags which may be a choking or other safety hazard to small children. Keep these products out of reach of small children.

Our doll clothes and accessories have a suggested age range. For the enjoyment and safety of your child, we recommend adhering to these age ranges.


All of our guides, stock photos, blog posts, and descriptions are copyrighted by us. We grant customers a limited license to these copyrighted materials for personal use, and to share with friends, family, and social media with credit given to BAVAS International and a link to our website. We strictly prohibit any commercial use of our material. The DVD included with our Rejuvenation Kit is explicitly excluded from this limited license. You may not share or distribute the materials on the DVD in any way.

Occasionally our customers will submit photos and information for inclusion in our “Success Stories” slider. Customers who send us photos and information grant us a limited license to use and modify their photos for such purposes.

Payment, Shipping, Cancellation & Return Policies

Due to the actions of a few unfortunate customers, we have implemented strict policies governing payment, shipping, cancellations, and returns. These policies are spelled out in detail here, and we incorporate these polices by reference into our Terms and Conditions. By purchasing an item from us, you are agreeing to abide by these policies.

Any waiver of these polices on an individual basis does not render the policy void.

Dispute Resolution


When purchasing an item from this site, buyer agrees that any dispute that may arise must be settled in a binding arbitration in the state of Missouri. The arbitrator’s decision will be legally binding.

Each party will be responsible for its share of the arbitration fees. In the event a party fails to proceed with arbitration, unsuccessfully challenges the arbitrator’s award, or fails to comply with the arbitrator’s award, the other party is entitled to costs of suit, including reasonable attorney’s fees, for having to compel arbitration or defend or enforce the award.

Limited Liability

Doll repair involves some degree of danger from hazards such as, but not limited to, sharp objects, chemicals, and hot steam. This could result in damage to yourself, others, or property. If at any time you are concerned about safety, immediately discontinue use of our products.

Many of our products are only intended to be used by adults. They contain small parts or other items which pose a choking or other safety hazard to small children. Store these items well out of reach of children.

By purchasing any item from our website, you are signifying that you understand that you act at your own risk and assume all liability for your actions when using our products.